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Staff empowerment
"Today I am a sales oriented individual with
good communication and customer service skills.
I can implement new ideas that will lead to
growth of the company, and to create better
opportunities for the company to be productive.
I can be the ambassador for the company and can
contribute positively towards the well being of
the company."
My story - Josie Mqithi, Course Coordinator at
Knowledge Network |
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| "I
started working at Knowledge Network in 2000, as
a receptionist with basic computer skills and
not much knowledge on how to communicate with
clients.
From 2000 to
2007, I have gained tremendous experience
through trainings that were provided to me.
Those trainings allow me the opportunity to use
the skills for the company and the community, to
be exposed to more challenges in order to grow
and become more efficient. |
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Today, I am a sales oriented individual with
good communication and customer service skills.
- I can
implement new ideas that will lead to growth
of the company, and to create better
opportunities for the company to be
productive.
- I can
contribute positively towards the well being
of the company.
- I can be
the ambassador of the company (representing
the company on the workshops, exhibitions
and conferences that I attend on behalf of
Knowledge Network.)
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The training that
I have received to date includes: database
capturing and updating information on the
database, printing of certificates and diplomas,
selling software, ordering and control of
software orders from clients, liaison with
software suppliers, control and update of
software prices, invoicing and accounts control,
preparing feedback briefs and staff briefs,
preparing daily schedules for marketing and
business managers, Internet and Internet
research, how to interact with different
organisations, and laptop care and use.
I have attended a
driving school and shall have a licence soon. |
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Through the training Knowledge Network has
provided for me, I have been able to train
others." |
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General
info |
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Knowledge
Network |
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South
Africa |
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Inquiries
Email |
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